A Tale of Two Packages

I just purchased two new helmet visors on Amazon. The visors, one clear and one dark tinted, shipped from two different companies. The packaging of the two gives some insight into how we can approach life.

The package on the right is from Motorcycle Superstore of Louisville, Kentucky. This visor came neatly boxed with Fill-Air inflatable cushions to protect the contents. The visor was still in all of it’s OEM wrapping, clearly indicating it was an authentic Shoei brand product. The box was secured with packing tape embossed with the Motorcycle Superstore name; very professional. A comprehensive invoice thanking me for my order completes the package. The price was $35.99 and $6.99 for shipping

The package on the left is from PGR Motor of La Verne, California. This visor had protective plastic on it, but no Shoei labeling. The visor was placed in a UPS plastic shipping bag, presumably lifted from a local UPS store. That was then placed in a USPS Priority Shipping box, again presumably procured from a local post office at no charge to PGR. The box was then wrapped in plain brown paper to avoid the more costly priority shipping rates. There was no invoice, customer service phone number or any communication of any kind in the package. The price was $36.99 and $7.49 shipping.

I’ll make sure not to give Mr. Kevin Chen of PGR Motor any more of my business. Quite frankly, I don’t see a lot of pride in his work and I spend enough time dealing with that in my 9 to 5 life. Additionally, I believe he’s a thief, stealing from both UPS and the USPS to increase his profit margin. And that bothers me even more.